ALLSTAFF
Order Processor
1st Shift 7:30AM – 4PM
$15.00/hr.
ESSENTIAL FUNCTIONS:
Accurate and efficient customer order processing to include order entry, customer returns, sending of next selections and accurate handling of all transactions through the department. Note: Some or all of the functions listed below require access to sensitive customer data including but not limited to credit card information. While performing such functions, adherence to all information security policies outlined in the Employee Handbook is mandatory.
Performs the following tasks efficiently and accurately by utilizing established guidelines:
1. Customer search
2. Creating new customers
3. Account maintenance of existing customers
4. Processes paid and shared orders
5. Processes regular approvals and continuity returns; including any tuff packs, boxes or Specials returns
- Provides feedback information through established communication channels to ensure customer comments and opinions are being heard in a timely manner.
- Updates customer profile, comments and maintenance screen with additional information.
- Performs within established Production and Quality standards.
NOMINAL FUNCTIONS:
- Organizes and maintains all information for quick and easy reference.
- Participates in special projects and additional tasks.
- Assists other departments as required.
EDUCATION/EXPERIENCE REQUIREMENTS:
- High school diploma
- One to two years order processing experience
SKILLS/ABILITIES:
- Knowledge of basic math
- Above average keyboard skills
- Ability to work in a team environment
- 20/20 corrected vision
- Organized work habits
- Ability to lift up to 35 lbs
- PC Skills- Basic hardware and business management software as appropriate
- Legible handwriting
- Good interpersonal skills